Holiday, Florida - Cindy Morrison dons a facemask to even enter her house. She's had a liver transplant and the germs and mold left behind by flooding scare her. 

"I don't want to be in here at all," she says, before carrying out some boxed items.

Morrison and her next-door neighbors, Jeff and Jackie Steel, say their homes were flooded during Tropical Storm Debby. A berm right behind their houses gave way and water from a retention pond gushed their way.

"It was like standing in front of a dam breaking," says Morrison.

The berm and retention pond belong to an adjacent shopping center and, initially, it appeared that the property owners and their insurance companies would make things right. 

They contracted with ServiceMaster to do restoration work on the houses, and put the families up in a hotel. 

But Thursday morning, a fax from CNA Insurance sent spirits plummeting.

"Yeah, devastated again," says Morrison. The fax informed the families that payments for the hotel would cease on Monday. The families are already cash-strapped and their homes are no way near livable. 

They don't know what they're going to do.

"I don't know where me, and my husband, and my two children are going to lay our heads that night," says Jackie Steel. Her husband Jeff adds, "They're not going to do nothing now...empty promises."

When contacted by 10 News, local property manager Dennis Rausch said he was unaware of the fax sent by the insurance company, and he was unable to obtain more information from the claims adjuster throughout the day. 

Rausch said he was hoping to learn more about the situation on Friday.

So tonight, the families have a place to stay, but with Monday's hotel checkout looming, Morrison is also left with mounting worries. 

"I don't know-where do I go from here? Am I going to be homeless?"