Winter Haven, Florida -- A community service officer (CSO) for the Winter Haven Police Department has been arrested for abusing her position to obtain personal information and harass her ex-boyfriend's new girlfriend.
Winter Haven police say on Nov. 24, 2014, Shanika Dukes went to Helen Holton-Williams' home while on duty in her agency-issued vehicle and dressed in full uniform, and banged on the door demanding to talk to her and Christopher Carter.
Carter answered the door and told Dukes to leave and shut the door. Dukes continued to cause a scene banging on the door and ringing the doorbell.
Carter then went out to talk to her. While he spoke with Dukes, Holton-Williams called police.
The Winter Haven Police Department began an internal investigation with the help of the Polk County Sheriff's Office. Both Carter and Holton-Williams were interviewed by a Polk County Sheriff's detective and said they had not given Dukes, Holton-Williams' address.
During Holton-Williams' visit to the police department, Dukes was on duty and in the area reportedly trying to get Holton-Williams' attention. She told police she felt like Dukes was harassing her.
A further investigation revealed Dukes had used her access to the Driver and Vehicle Information Database (D.A.V.I.D.) to get Holton-Williams' personal information.
Investigators say Dukes used the database more than once to view her personal information, which is a violation of the use of D.A.V.I.D. ( F.S. Section 119.0712(2)(c), Florida Statutes, states: "Without the express consent of the person to whom such emergency contact information applies, the emergency contact information contained in a motor vehicle record may be released only to law enforcement agencies for purposes of contacting those listed in the event of an emergency.")
Dukes, 24, was arrested on Jan. 16 and charged with Criminal Use of Personal Identification, Access Computer w/o Authorization, Violation of Public Record and Stalking.
She has since bonded out.
As of Nov, 24, 2014, Dukes was on paid administrative leave pending the outcome of the criminal investigation.
When the warrant for her arrest was obtained, Dukes was suspended from the Winter Haven Police Department without pay pending the outcome of the internal investigation.
Dukes was hired as a Community Service Officer on Aug. 12, 2013, and her current annual salary is $28,516.80.
"I am deeply disappointed with Dukes' actions in this criminal activity," said Chief Charlie Bird. "We hold all of our members, both sworn and civilian, to a higher standard and any criminal acts committed by any member will not be tolerated."