New water park getting mixed reviews

A new water park in Orlando is getting mixed reviews online.

Universal Orlando's Volcano Bay is only two months old, but already park officials are looking for ways to improve it, according to a report.

WKMG says the 25-acre park is getting bad reviews from guests online. 

Commenters on Facebook have complained about problems with lines and technical problems.

"It was a serious mistake to go. By the way there are so so many people there it is overly crowded. The lifeguards yell and screamed at us," says one.

"I would never return to this park and really wish I hadn't wasted my money. Universal have got nothing on Disney!" says another.

Some reviews are kinder, saying the park is attractive, but still has a bugs to work out.

"This park has the potential to be the absolute best down the road," said one visitor.

Another says, "The layout on the park was well thought of with keeping most of the park as cool as possible. The sprayers keeping the sidewalks cool, trees locations, tons of seating and outdoors carpet on the bridges are a plus. Great Fun for my Family. 

On Yelp, Volcano Bay has 2.5 stars. Compare that to Disney's Typhoon Lagoon with 4.5 stars and Disney's Blizzard Beach with 4 stars.

WKMG emailed Universal Orlando spokesman Tom Schroeder about the reviews.

"The vast majority of our guests tell us they are enjoying their day at Volcano Bay. We have been hard at work to improve the guest experience -- and we are not going to stop," he said.

For more, read the WKMG report.

© 2017 WTSP-TV


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