Getting answers regarding FCAT glitch

Tampa, Florida -- The testing company that oversaw a computer debacle that delayed FCAT testing in five Bay Area counties is having to face some serious questions.

Namely, will the company in charge of the testing pay Florida back for all the trouble?

And will a new test, replacing the FCAT, get started with no glitches?

10 News went straight to the top to get answers from Florida Education Commissioner Pam Stewart.

"Where is the state in figuring out how much money this screw-up cost us?" I asked the state's education chief after she gave a briefing to educators in Tampa.

"We've got folks working on that, even as we speak. And we'll be working with the vendor," Stewart said, adding that she's going after that vendor, called Pearson Education.

Pearson will be on the hook to pay back the state for overtime, new equipment, and any other costs Florida racked up responding to the FCAT debacle.

10 Investigates uncovered a previous problem with Pearson delivering FCAT results. That problem forced Pearson to pay Florida back almost $15 million.

Is the testing company ready to write another big check this time -- or will Florida have to fight them for it in court?

"Are we gonna eat some of this cost?" I asked Stewart.

"I don't see Florida eating any of the cost. I think that we'll recoup from the vendor," she answered. "I think that they'll recognize what they need to pay to us."

What does Pearson say? Will they pay up?

I reached out to Pearson's spokeswoman by email -- the company doesn't provide a phone number for her -- and I got no response before my deadline. But I will keep asking until they do respond.

Next year, Florida is getting a new test to replace the FCAT. It's being designed right now by a whole new vendor. Could this happen again with them?

"As we are moving forward, we are making sure that we include things in the contract… safeguards in place that nothing like that would occur again" Stewart said.

The commissioner told me the new vendor's contract has stiff fines for any testing problems they create.

And -- more importantly -- she has real faith in the new company, a nonprofit she helped select for the job. "We believe that they will be able to deliver," Stewart said.


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