North Port app helps citizens report problems, track repairs

Technology is helping ordinary citizens let authorities know about local issues.

NORTH PORT, Fla. -- We’ve all seen it, the overgrown weeds, the pothole but the idea of reporting it to the city may seem more trouble than it’s worth.

Next time you see overgrown weeds, click onto the City of North Port’s new app and they’ll fix it.   The app called North Re-Port lets you cut through the red tape.

“It looks fairly simple and easy for anyone to use,” says Laurie File. She downloaded the app the minute she saw it.

File says, “I saw it on social media this morning. I thought it was a great idea this way things get to the city and get reported in a timely manner and get fixed in a timely manner.”

“We need them to be our eyes and ears in the community,” says Josh Taylor, spokesperson for the City of North Port.

The app is free to download. When you see a problem click on report, take a photo, set location, pick type of problem and there’s dozens to choose from, add a description and submit.

You’ll log in with an email and password. This way the city can let you know when and how the problem is fixed.

The person who complained about an overgrown tree blocking the view of oncoming traffic on Nov. 16 learned that day the city created a work order. Yesterday the city issued an update saying the problem will be fixed by Dec. 21.

“This is great making the city accountable for things getting done in our city,” says File.

Taylor says, “There is more transparency and accountability. You can see every issue people send in, comment on it, follow it and vote you want it fixed, too.”

He adds, “We want to come out and fix it. We want it to be right. We want to live in a community takes pride and ownership.”

Tampa, St. Petersburg and Sarasota County use the same app too.

(© 2016 WTSP)


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