Passenger says airline BURNED her baggage

By: Beau Zimmer

Oldsmar, Florida— Barbara Blewitt loves to travel and purchased a set of high quality Land’s End luggage last year. But on a recent trip to Atlantic City aboard Spirit Airlines she couldn’t believe what she saw when she arrived at baggage claim.

“I looked and there on the floor was my luggage,” says Blewitt who discovered her bag had been mysteriously burned

“I said what does that mean, what happened here? My clothes are burned!”

In fact, the luggage was so badly burned, almost everything inside, worth an estimated $350, was ruined too.

“I had no clothes, no underwear, no cosmetics, nothing but a burned suitcase,” Blewitt said.

Spirit Airlines gave Blewitt a “Baggage Irregularity Receipt” last month at the airport. She says she hasn’t heard from anyone at the airline since.

“When something like this happens, how do I know how good your plane is if you can’t even take care of my luggage, or at least say I’m sorry.”

Blewitt says she’s not sure if she’ll ever get money back. Her main concern now is for future customers who may one day face a similar problem.

We contacted Spirit Airlines Wednesday afternoon. They asked for more time to investigate what happened but promised to work with the passenger to resolve the problem.