(WMC/CNN) - Stacey Martin of Arlington is just glad her delivery was not delicate.
"Thankfully, it was just a t-shirt, it wasn't anything breakable. If it had been, FedEX would have been expected to replace it."
Martin and her husband caught this Wednesday afternoon FedEX delivery on their home surveillance system.
And told me their son actually heard the box strike the door.
"And I have a long history with FedEX, we have an account and I've never had a problem -- but, apparently, this guy was in a hurry."
The Martins posted the video on their Facebook pages. And plenty of comments followed.
Some defended the driver, others said the holiday rush is no excuse.
FedEX seemed to agree, writing in a statement, quote, "We are very disappointed to see this video. This behavior falls far short of what is expected. FedEX companies transport millions of packages in a professional manner every day, and the conduct of this driver does not reflect the dedication and respect we have for our customers."
The Martins won't let this delivery ruin their holidays or their loyalty to FedEX.
Martin said she got a phone call from a FedEX supervisor who personally apologized. Meantime, the company says it's addressing this particular employee.