Lakeland, Florida -- There is a scam taking place in Lakeland where suspects obtain victim's credit card information by claiming to be Lakeland Electric employees.
Reportedly, the scam works like this: a person calls and falsely claims to be from Lakeland Electric, asks for customers banking and/or credit card information and then says that the customer's electricity is about to be cut off if an outstanding bill is not paid. The caller then asks for banking or credit card information to pay the outstanding bill.
Many of the calls are coming from the phone number 502-963-1979 (where the scammer is calling from). This number is affiliated to a Louisville Kentucky landline.
Lakeland Electric does not make calls of this nature and customer service representative will never ask for a customer's bank account number or credit card number.
If you have any questions or concerns please contact Lakeland Electric's Customer Service Department at 863-834-9535.