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Temple Terrace, Florida -- Temple Terrace was one of the areas hardest hit by Friday's storms. Now four days later, some apartment residents are looking for help from their landlord and finding nothing.

10 News went to get some answers and met Jasmine Thomas, who held her hands over her face as she cried.

"I'm so tired of this," she said.

Jasmine Thomas and her husband, James, have to put on gloves just to pick up their clothes.

"A lot of this stuff you can tell it already has mildew starting to form," Jasmine said. "The smell of mildew is overwhelming."

Sunday was the third night the couple had to spend away from the apartment for which they pay.

And four days after Friday's rain flooded them out, the management at Doral Oaks apartment complex said the apartment is livable.

"You still see just like yesterday the bed is still in the living room, because we can't put it on the floor yet," James said. "There's really nowhere for us to live like this."

The Thomas' aren't alone.

"It's pretty much to when you open the sliding door you can smell the smell coming out," said neighbor Jennifer Johnson, whose apartment was also flooded out on Friday.

"I asked the property manager to put us up and she's like, 'No, it's livable.'"

Johnson couldn't afford to leave; she, her son, and her grandson were forced to sleep in the damp, musty apartment for days.

"I can't ... I don't even have any words to describe it. Just all I can say is it's really overwhelming," Johnson said.

Other neighbors we spoke with say 20 units were affected by the flood.

When we went to find out why it's taking so long for the apartment complex to fix the situation, the on-sight manager tried to dodge our camera and walked out on us.

Even the president of the property holding company only responded in an e-mail saying the drying process is almost complete and all work on the apartments will be done this week.

But while the apartment complex is telling residents they will clean their dirty carpets, they've ripped the carpet out completely from an empty apartment, leaving some residents out to dry.

"You see it on television, you see it happen to other people, you don't process it until it happens to you," Johnson said.

If you have a landlord that is unresponsive in an emergency click here for help:

http://www.hud.gov/complaints/

https://www.bbb.org/consumer-complaints/file-a-complaint/get-started

http://myfloridalegal.com/contact.nsf/contact?Open&Section=Citizen_Services

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