Consumer Product Safety Commission to Note 7 users: Stop using your phones
In case you needed another warning to stop using your Galaxy Note 7, the U.S. Consumer Product Safety Commission has one for you.
The government agency on Friday issued a warning to all consumers to stop using and charging their Galaxy Note 7s due to the risk of exploding batteries.
The CPSC's warning comes one day after the FAA banned charging of the Note 7 on planes. Earlier this week a man in Florida posted on Facebook that he left the phone charging in his car only to return to see the vehicle on fire.
The agency notes that it is working with Samsung to "formally announce an official recall of the devices, as soon as possible."
An official recall would also be more stringent than Samsung's current process, which is voluntary and requires users to either contact Samsung or their carrier. Under an official recall the government would block the sale of Note in the U.S. until the CPSC deems the replacements are safe for use.
The agency is "working quickly to determine whether a replacement Galaxy Note7 is an acceptable remedy for Samsung or their phone carriers to provide to consumers."
Samsung has issued a worldwide recall of the Note 7 to fix the issue. The four main U.S. wireless carriers are also participating, offering those who purchased the phone the option to get a refund, exchange for a different phone, swap for a Galaxy S7 or S7 Edge or get a replacement Note 7 from Samsung.
“We are asking users to power down their Galaxy Note7s and exchange them now,” said Tim Baxter, president of Samsung Electronics America. “New Note7 replacement devices will be issued to exchange program participants upon completion of the CPSC process. In the interim, consumers can return their Note7 for another device.”
Praised by reviewers for its impressive camera, water-resistant casing and vivid display, Samsung had announced it had sold 2.5 million phones since the phone went on sale last month.