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ParkMobile warns app users of data breach

ParkMobile said customers' credit card information and parking transaction history were not affected.
Credit: 10 Tampa Bay

ST. PETERSBURG, Fla. — One of the largest parking apps in the U.S. is asking people to change their passwords after a cybersecurity threat to its third-party software that happened in March. 

ParkMobile said app users' credit card information and parking transaction history were not affected. But, other personal information like email addresses, phone numbers, license plate numbers and – in some cases –even home addresses were accessed in the breach. 

App users in St. Pete, one of the many cities that use the parking service, can breathe a little sign of relief. A St. Pete Police Department economic crimes sergeant said the third-party provider involved in the hack "does not appear to be located in our jurisdiction."

ParkMoble said, when it became aware of the incident, it launched an investigation with the help of a cybersecurity firm. The company said it was able to quickly take care of the cybersecurity problem and will continue to monitor the systems. 

According to ParkMobile, customers' birthdays, social security numbers and driver's licenses were not impacted. 

The company said even though it takes extensive measures to protect user passwords, app users should change theirs as an extra precaution. 

You can read more about the security breach here. 

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