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Woman wanted for assaulting fast food workers after incorrect order, being slapped by employee

One of the workers was hit with an object thrown by the woman and ended up with a cut to their head.

INDIANAPOLIS — Police are asking for help identifying a woman accused of assaulting fast food workers over an incorrect order. 

It happened the morning of Aug. 6 at the McDonald's restaurant at 7229 E. Washington St. in the Eastgate area. Two months later, police showed video of the ordeal that shows what happened.

The woman, who was a passenger in a car that went through the drive-thru, came inside the store to voice her displeasure and began to argue with a worker over her order.

Credit: IMPD
A woman is accused of assaulting fast food workers over an incorrect order on Thursday, Aug. 6, 2020.

There is no audio on the video recording, but witnesses told police the customer became verbally abusive toward the staff. As the argument escalated, the worker slapped the customer.

That's when the situation turned violent. The customer tried to get behind the counter and had to be pushed back out the door by other workers. When she couldn't get behind the counter, she started throwing things.

Credit: IMPD
A woman is accused of assaulting fast food workers over an incorrect order at an Indianapolis McDonald's on Thursday, Aug. 6, 2020.

A retired law enforcement officer in the restaurant tried to intervene.

But the customer only became angrier. She shoved a plexiglass barrier at the staff, striking a worker on the side of the head. That worker had to go to the hospital to be treated for a laceration on her head.

For the next four minutes, the woman threw whatever she could get her hands on over the counter: wet floor signs, a trash can, plastic order numbers, another wet floor sign. 

Before leaving the restaurant, she grabbed a big promotional sign and heaved it over the counter, then finally walked out.

Credit: IMPD
Suspect's car in an assault on employees at a McDonald's in Indianapolis over an incorrect order on Thursday, Aug. 6, 2020.

Police have the identification of the vehicle in which the woman was a passenger. But the owner of the car has not cooperated. 

As the driver came into the restaurant to find out what happened, the suspect came back in, too, for one last toss.

Police were called, but the woman left before they arrived. Police have released several images of the woman and her car in the hopes of identifying her. 

13News got a large response from viewers after initially airing this story, asking why the worker who slapped the woman was not being investigated. The detective on the case told 13News he had "honestly not seen it" before the story aired. He said he would talk to the Marion County Prosecutor's Office about the slap.

As for the woman's identity, the detective said he has received one tip as of Thursday.

Anyone with information should call Crime Stoppers of Central Indiana at 317-262-8477 or (TIPS).

Watch the full video of the altercation below: 

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