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Disney Springs releases new guidelines ahead of reopening

Guests will be required to wear masks have their temperatures checked before entering.
Credit: David Roark/Disney
Characters in Flight balloon soars above Disney Springs in Lake Buena Vista, Fla. The tethered helium balloon features a fresh design inspired by the springs and the element of water. From 400 ft. up in the air, guests get a breathtaking 360-degree view of Walt Disney World Resort for approximately 8 - 10 minutes. The daily hours of operation are 8:30 a.m. to midnight, weather permitting. (David Roark, photographer)

ORLANDO, Fla. — It's a first step in the phased reopening of the Most Magical Place on Earth -- Disney Springs reopens May 20. But in addition to donning your favorite Mickey ears, you'll need to wear a mask and follow some new guidelines. 

Disney Parks released new information Saturday, May 16, on the upcoming reopening of Disney Springs on Wednesday, May 20. Many third party shops will open their doors back up Wednesday under rules put in place based on CDC and health authorities' guidelines.

Starting May 27, three Disney-owned stores will reopen: World of Disney, D-Luxe Burger (mobile ordering) and the Marketplace Co-Op. 

The vice president of Disney Springs said: "There is plenty of magic awaiting you at Disney Springs - it just may feel a bit different than before." 

Here's what you should know and expect before you plan your trip to Disney Springs:

  • Parking and Entrances: During this initial phase, guests will be directed to self-park in the Orange and Lime Garages. All surface lots will be closed. Disney will also reduce the number of entrances for Disney Springs to four locations: Orange and Lime Garages, along with the Hotel Plaza Boulevard pedestrian bridge and rideshare location.
  • Appropriate Face Coverings: All guests 3 years of age and older, along with cast members and third-party operating-participant employees, will be required to wear an appropriate face covering while visiting Disney Springs. Disney Springs asks you to be sure you have an ample amount of face coverings for yourself and your party before you arrive, as you’ll need to wear them over your nose and mouth at all times (except when sitting at a dining table).
  • Temperature Screenings: Once you arrive at Disney Springs, you and your party will be required to undergo temperature screenings. Based on guidance from health authorities, anyone displaying a temperature of 100.4 degrees or higher will be directed to an additional location for rescreening and assistance; those who again measure 100.4 degrees or higher will not be allowed entry, nor will those in their party.
  • Physical Distancing and Capacity Measures: Disney Springs is limiting the number of guests visiting the property as well as within each location. Ground markings will be in place, in addition to physical barriers in select places. 
  • Cleanliness: Disney Springs says it has increased cleaning and disinfection procedures in high-traffic areas such as elevators and escalators, handrails, benches, tables, handles, restrooms, and more. Hand-washing stations and hand sanitizer will also be available.
  • Cashless Transactions: Disney Springs recommends cashless payment options while you're shopping, including debit cards, credit cards, Disney gift cards, etc. Disney Springs says you can also opt for contactless payment options or use cash to purchase a Disney gift card at the Welcome Center and select merchandise locations. 

Disney Springs also says cast members are undergoing extensive new training to adapt to the new procedures.

For more information, click here.

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