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Your upcoming Princess Cruise was just canceled. Here's what you can do

This is a guide to help with refunds, rebooking and more.
Credit: AP
Wire fencing is shown in front of the Grand Princess cruise ship, which carried multiple people who have tested positive for COVID-19, docked at the Port of Oakland in Oakland, Calif., Wednesday, March 11, 2020. (AP Photo/Jeff Chiu)

ST. PETERSBURG, Fla. — After several cruise ship quarantines, Princess Cruises announced Thursday its suspending operations worldwide for the next 60 days.

The company says the safety of its guests and employees comes first.

"It is our intention to reassure our loyal guests, team members and global stakeholders of our commitment to the health, safety and well-being of all who sail with us, as well as those who do business with us, and the countries and communities we visit around the world," Princess Cruises president Jan Swartz said in a statement.

RELATED: Catholic Diocese of St. Petersburg suspends shaking of hands, serving of blessed or consecrated wine

Passengers who are currently on cruises scheduled to end within the next five days will not have their travel plans interrupted.

Any current trip that extends beyond March 17 will be shortened, and guests will disembark at a “convenient” location.

But cruise passengers often book their vacations months in advance, so here’s what the company is doing for people who just found out their travel plans are on hold for months.

Customers can transfer all money paid for a canceled cruise to a future cruise

The company is offering financial incentives for guests to take that offer

Cash refunds can be requested on Princess.com. Customers are being asked to avoid calling the reservation line to avoid long wait times.

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