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Walmart launches special pickup hour for seniors & high-risk people during coronavirus pandemic

Walmart is launching a pickup hour for people most at-risk for COVID-19.

CLEVELAND — Another way to improve physical distancing.

At select store locations, the hour of 7 a.m. to 8 a.m. will be reserved for customers 60 and older, as well as first responders, customers with disabilities and anyone designated high-risk by the Centers for Disease Control and Prevention.

Pickup associates are also following enhanced distancing and sanitation procedures to prevent the spread of the coronavirus. The point of pickup is also contact-free. Customers simply open their trunk, and associates load their groceries in – no need to sign for the order.

Customers will see a new prompt on Walmart.com/grocery that displays the qualifications for selecting the slot listed as "At Risk Only" and allows those who are eligible to opt in. While this time has been reserved for these groups, all other pickup times are open for their use as well.

“Now more than ever, families are relying on our pickup service to help get quality, fresh groceries to their homes as safely as possible,” said Tom Ward, senior vice president, customer product. “These are extraordinary times, and we are constantly looking for ways we can help deliver that same peace of mind to all our customers, particularly those who are most at-risk.”

While Walmart associates are working as quickly as possible to restock high-demand products like paper goods, milk and cleaning supplies, the retailer has set purchase limits on certain items available through Grocery Pickup, similar to what customers see in stores.

How does curbside pickup work? Here's an explanation:


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