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Microsoft permanently closing all its retail stores, will 'reimagine' 4 other centers

Microsoft had 72 stores in the U.S. and several others abroad.

NEW YORK — Microsoft said Friday it is permanently closing nearly all of its physical stores around the world.

Like other retailers, the software and computing giant had to temporarily close all of its stores in late March due to the COVID-19 pandemic. According to its website, Microsoft has 72 stores in the U.S. and several others abroad where they showcase and sell laptops and other hardware. Friday’s announcement reflects what the company calls a “strategic change” for its retail business as sales increasingly shift online.

Microsoft opened its first physical store in Scottsdale, Arizona, in Oct. 2009. 

Microsoft said it would “reimagine” the physical spaces at its four high-profile Microsoft Experience Centers in New York City, London, Sydney, Australia and at the company's headquarters in Redmond, Washington.

Microsoft said the closures would result in a pretax charge of about $450 million, or 5 cents per share, taken in the current quarter ending June 30. The company didn’t say if the move would result in layoffs.

Credit: AP
In this March 21, 2019 photo passers-by depart an entrance to a Microsoft Store location, in Boston.

Full list of Microsoft store locations

Arizona

California

Colorado

Connecticut

Delaware

Florida

Georgia

Hawaii

Illinois

Indiana

Kansas

Louisiana

Maryland

Massachusetts

Michigan

Minnesota

Missouri

Nevada

New Hampshire

New Jersey

New York

North Carolina

Ohio

Oklahoma

Oregon

Pennsylvania

Tennessee

Texas

Utah

Virginia

Washington

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