A 911 mixup?

That’s what the Marjory Stoneman Douglas High School Public Safety Commission is discussing when it comes to problems with the communications system exposed by the response to the Parkland school shooting back in February.

When it comes to the city of Parkland, they contract services to both the Broward County Sheriff’s Office and the Coral Springs Fire Department. Both have their own 911 dispatch centers.

On Feb. 14, the day of the tragic shooting at Marjory Stoneman Douglas High School that took 17 lives, some 911 calls were going to the fire department when they should’ve been connected to the Sheriff’s Office.

That response led to a major confusion and students would have to tell their stories twice to two different dispatchers.

Pinellas County Sheriff Bob Gualtieri says this problem is not just happening in Parkland, but in others areas of the state, including the Bay area.

“In Pinellas County, they have a similar situation where we do have have a consolidated 911 center, but there are a several cities in our county like St. Pete where they come into the center, then have to be transferred to St. Pete’s dispatch. People again are telling their story twice,” says Sheriff Bob Gualtieri.

That’s a delay. Something the sheriff says needs to be fixed.

Are their plans for that to happen soon? He says no. Nobody’s really talking about it here.

Unfortunately, many agencies really don’t until there is a major tragedy.

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