WTSP.com

You'll finally get those toll-by-plate invoices...but not until after the election

You'll finally get those toll-by-plate invoices...but not until after the election

You'll finally get those toll-by-plate invoices...but not until after the election

The toll-by-plate option hasn't processed invoices in nearly five months.

SUNPASS

Play

FDOT doesn't know if it breached 6 million customers' SunPass accounts

FDOT may have compromised driver data worse than it indicated. And in the rush to get the new SunPass system live, an audit - that may have prevented so many problems - was never completed.

SUNPASS
Play

SunPass Saga may be on verge of getting worse again

Hundreds of thousands of Toll-by-Plate customers are about to get four months of bills, all at once. That is, once the state can figure out how to send the bills out without errors.

SUNPASS
Play

Interactive Timeline: Florida's SunPass problems

The SunPass maintenance was supposed to last from June 6-11. But the problems have lasted months and caused the backup of nearly 200 million Florida tolls.

SUNPASS
'More toll roads are not the answer' says Andrew Gillum after 10Investigates story

Florida's toll system grew significantly under Gov. Rick Scott.

SUNPASS
Play

10Investigates: Where does all that Florida SunPass toll money go?

FDOT collects more than a billion dollars a year in toll money...which it is spending on more toll roads.

SUNPASS
Play

Some SunPass transaction times inaccurate

It hasn't just been one computer issue - it's been virtually every computer issue.

SUNPASS
Play

SunPass Saga surges past 100 days

Customers continue to tell 10Investigates about extensive delays getting SunPass billing problems fixed.

SUNPASS
Play

FDOT chief: 'I'm sorry' for SunPass mess

The state has launched a widespread investigation into the SunPass collapse. It's not clear how long that will take.

SUNPASS
Play

FDOT chief: "I'm sorry" for SunPass mess

The state has launched a widespread investigation into the SunPass collapse. It's not clear how long that will take.

SUNPASS
Play

Sources: Politics getting in way of SunPass accountability

The Florida Department of Transportation oversaw the botched upgrade of the SunPass system. But 97 days into the disaster, nobody has been held accountable at the agency for its failures...and powerful Republicans want nothing to do with addressing the issue right now.

SUNPASS
SunPass Disaster Day 90: Four-hour wait times!?!

FDOT has indicated the worst of the SunPass collapse may be behind us, but a 10Investigates analysis of customer service records suggests otherwise.

SUNPASS