HILLSBOROUGH COUNTY, Fla. — On the first day of all-remote classes, Hillsborough County Schools students are already reporting issues with the Canvas system.
Around 10 a.m. Monday, Hillsborough Schools said the district is working with the Canvas Learning Management Platform "to ensure learners can access classes today."
The district said families were reporting delays loading the platform.
"Please try again if you were having issues earlier," the district tweeted. "We are now showing improved response time."
Marlene Sokol, an education reporter at the Tampa Bay Times, shared a screenshot of a text to a Hillsborough County parent on Twitter. The text says families will be updated on fixes to the school's website and Canvas through Parentlink texts and emails.
Hillsborough Schools switched to using the Canvas system this school year. The district previously used the Edsby platform for remote learning.
Hillsborough Schools started the school year on Aug. 24 with a week of remote learning for all students. The district will then reopen brick and mortar school buildings for students who chose in-person learning for the 2020-21 school year.
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